Terms and Conditions
Effective Date: [15-02-2026]
Website: www.worldbishub.com
Company Name: World Business Hub (OPC) Private Limited
Contact Email: support@worldbishub.com
1. Introduction
Welcome to World Business Hub (OPC) Private Limited (“we”, “our”, or “the Platform”). By accessing or using our website www.worldbishub.com, or registering as a vendor or buyer, you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree to these Terms, you must not use our services.
2. Eligibility
Users must be at least 18 years of age and capable of entering into legally binding agreements to use this Platform. By registering, you affirm that you meet these eligibility requirements.
3. User Accounts
To access certain features, users must create an account. You agree to:
- – Provide accurate, complete, and current information
- – Keep your password secure and confidential
- – Notify us immediately of any unauthorized use of your account
We reserve the right to suspend or terminate accounts at our sole discretion.
4. Vendor Responsibilities
Vendors on World Business Hub must:
- – Comply with all local, national, and international laws
- – Accurately list and describe products or services
- – Ensure timely delivery and service fulfillment
- – Avoid listing restricted or prohibited products (see Section 8)
- – Not publish or upload any obscene or illegal content
4.1 Membership Fee
All vendors are required to pay a non-refundable membership fee, based on the selected membership plan. By registering as a vendor, you agree to pay all applicable fees and understand that these fees are not subject to refund under any circumstances.
5. Buyer Responsibilities
Buyers agree to:
- – Use the platform lawfully and responsibly
- – Provide accurate payment and delivery details
- – Avoid fraudulent, abusive, or harmful activity
- – Respect vendors’ individual policies regarding returns or disputes
6. Payments and Fees
Payments between buyers and vendors are not facilitated by any payment gateways through World Business Hub. Customers have options, to either pay cash upon delivery, or scan your QR code and make payment at checkout.
Hence, Vendors are required to add their Store QR code, for payment, under “store policies”.
Customer payments, towards respective stores, do not come to World Business Hub. It is credited direct to vendor’s QR code bank account. World Business Hub may charge service or platform fees to vendors or buyers, which will be disclosed at the time of transaction or account setup.
We are not responsible for delays or issues caused by third-party payment providers.
7. Content Standards
You agree not to upload, share, or transmit any content through the Platform that:
- – Is sexually explicit, obscene, or pornographic
- – Promotes violence, hate, or discrimination
- – Contains defamatory or abusive language
- – Infringes on any intellectual property rights
- – Is misleading, fraudulent, or illegal
Any violation may result in content removal, suspension, or permanent banning.
8. Restricted and Prohibited Products
The sale or listing of the following products is strictly prohibited on World Business Hub:
- – Illegal drugs and controlled substances
- – Weapons, including firearms, knives, ammunition, and explosives
- – Adult content or services of any nature
- – Counterfeit or pirated goods
- – Stolen property or goods obtained illegally
- – Alcohol, tobacco, and vaping products
- – Unlicensed medical products or supplements
- – Human organs, body parts, or remains
- – Wildlife products prohibited under CITES or international treaties
- – Lottery, gambling services, or betting equipment
- – Hate speech or propaganda materials
We reserve the right to update this list as needed and remove any listing that violates these policies.
9. Legal Cooperation and Enforcement
World Business Hub operates in compliance with applicable international laws and regulations. We reserve the right to:
- – Cooperate with law enforcement or legal authorities
- – Provide information or user data upon receipt of valid legal requests
- – Take legal or administrative action against users involved in unlawful activities
10. Intellectual Property
All content on this platform—including but not limited to logos, text, graphics, product listings, software, and website layout—is either owned by or licensed to World Business Hub. Unauthorized use or reproduction is strictly prohibited.
11. Termination
We reserve the right to terminate or suspend any user account for violation of these Terms or for behavior that harms the Platform or its users. In such cases, any fees paid (including membership fees) are non-refundable.
12. Limitation of Liability
World Business Hub acts solely as an intermediary platform connecting vendors and buyers. We are not liable for:
- – The quality, safety, legality, or delivery of vendor products
- – User disputes, refunds, or order cancellations
- – Any loss, damage, or unauthorized access to user data
To the extent permitted by law, our liability is limited to the maximum extent allowed under applicable legislation.
13. Changes to Terms
We may update or modify these Terms at any time. Changes become effective upon posting on our website. Continued use of the Platform signifies your acceptance of the updated Terms.
14. Governing Law
Given our global operations, these Terms are governed by the principles of international commercial practices and applicable global trade laws. Where disputes arise, users agree to resolve such matters through good-faith negotiations or, if necessary, through arbitration or legal proceedings in a mutually agreed-upon neutral jurisdiction.
15. Independent Seller Status
The Vendor acknowledges that it is an independent seller listing products and/or services on the Platform. The Company operates only as an intermediary facilitating transactions between Vendors and Customers.
16. GST Registration & Compliance
The Vendor shall be solely responsible for:
- Obtaining and maintaining valid GST registration, wherever applicable.
- Charging applicable GST and other indirect or direct taxes on products/services sold through the Platform.
- Issuing proper tax invoices in accordance with applicable laws.
- Filing GST returns and paying all applicable taxes to the appropriate authorities.
- Compliance with all local, state, and central tax regulations.
17. Tax Liability
The Company shall not be responsible for:
- Any failure of the Vendor to collect, report, or remit taxes.
- Any penalties, interest, or legal consequences arising from non-compliance by the Vendor.
- Any incorrect GST rate applied by the Vendor.
18. Indemnity
The Vendor agrees to indemnify and hold harmless the Company from any claims, liabilities, penalties, or losses arising due to non-compliance with tax laws.
19. Shipping Policy
World Business Hub is a neutral marketplace and do not have delivery partners and does not handle or manage the shipping, transportation, or delivery of any products listed on the Platform.
- – Vendor Responsibility:
All logistics, shipping, and delivery arrangements are solely the responsibility of the vendor and buyer. Vendors are required to clearly state their shipping terms, costs, and timelines in their listings or vendor profiles.
- – Buyer Responsibility:
Buyers are responsible for reviewing the shipping terms provided by vendors before placing an order. Any concerns regarding delays, damages, or non-delivery must be addressed directly with the vendor.
- – No Platform Liability:
World Business Hub does not provide, facilitate, or insure shipping services. We are not liable for any loss, delay, damage, or failure related to the transportation or delivery of products between vendors and buyers.
- – Dispute Handling:
While the Platform may offer tools to facilitate communication between users, any shipping-related disputes must be resolved directly between the vendor and buyer.
20. Privacy Policy
20.1 Information Collection
We collect personal data including names, emails, shipping addresses, payment information, and business details during account creation, purchases, or communications.
20.2 Use of Information
Collected data is used to:
- – Provide and improve our services
- – Process transactions
- – Communicate updates and promotions
- – Enforce platform policies
We do not sell or rent your personal information to third parties.
20.3 Data Sharing
Your data may be shared with:
- – Third-party payment processors
- – Shipping and logistics providers
- – Legal or regulatory bodies upon valid request
20.4 Security
We employ reasonable industry-standard security measures to protect user data. However, we cannot guarantee complete security of transmitted or stored data.
20.5 Cookies
Our website uses cookies to enhance user experience and analyze traffic. By using the platform, you consent to our use of cookies as described in our cookie policy.
21. Contact Us
For any questions or concerns regarding these Terms or the Privacy Policy, please contact us at:
📧 support@worldbishub.com
22. Refund and Returns Policy
22.1. Overview
World Business Hub is a neutral marketplace that connects vendors and buyers globally. We do not sell, ship, or manage any products directly. All sales, returns, refunds, and exchanges are solely managed between individual vendors and buyers. This Refund and Returns Policy outlines the responsibilities and expectations for both parties when handling refund and return requests.
22.2. Vendor Return & Refund Policy Requirements
Each vendor on World Business Hub is responsible for setting, disclosing, and honoring their own refund and return policies. Vendors must:
- – Clearly display their return and refund policies in their product listings or vendor profile.
- – Include information such as:
- – Return eligibility window (e.g., 7, 14, or 30 days)
- – Condition of returned items (e.g., unused, original packaging)
- – Process for return approval and shipping instructions
- – Refund method (e.g., store credit, original payment method)
- Comply with applicable consumer protection and e-commerce laws.
Important: Vendors must not offer policies that conflict with the Platform’s terms, such as offering returns on prohibited items (see Section 8 of Terms and Conditions).
22.3. Buyer Responsibilities
Buyers are expected to:
- – Carefully review a vendor’s return and refund policy before placing an order.
- – Retain proof of purchase and shipping documents in case of a dispute.
- – Contact the vendor directly through the platform to initiate a return or refund.
- – Follow all return shipping instructions provided by the vendor.
- – Pay for return shipping costs unless otherwise stated by the vendor.
Note: Refunds will not be issued by World Business Hub directly. All refund requests must be submitted to and processed by the vendor.
22.4. Non-Refundable Items and Services
In line with World Business Hub’s Terms and Conditions, the following are strictly non-refundable:
- – Vendor membership fees (Section 4.1)
- – Digital downloads or services that have already been rendered
- – Items that fall under restricted or prohibited categories (see Section 8)
- – Items damaged or altered by the buyer
- – Shipping costs, unless covered by vendor policy
22.5. Dispute Resolution
In case of disputes between vendors and buyers regarding refunds or returns:
- – Users are encouraged to resolve the issue through direct communication on the platform.
- – World Business Hub may offer tools to assist in communication but is not liable for outcomes.
- – If the issue cannot be resolved, users may seek independent legal resolution based on applicable laws or the dispute terms outlined in Section 14 (Governing Law).
22.6. Platform Liability Disclaimer
World Business Hub:
- – Does not guarantee any vendor’s refund or return policy.
- – Is not responsible for enforcing or mediating returns or refunds between users.
- – Will not issue any refunds on behalf of vendors or for payments made via third-party payment processors.
- – Is not liable for damages, delays, or losses resulting from user disputes or shipping issues (see Section 12 and 15).
22.7. Contact Us
If you have questions about this Refund and Returns Policy, please contact us at:
📧 support@worldbishub.com